Maximos AI is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). This page explains what GDPR is, how it applies to your use of Maximos AI, and the steps we have taken to ensure compliance.
You should read this alongside our Privacy Policy. If you need specific legal advice, please consult a qualified professional.
What is GDPR?
The General Data Protection Regulation (EU) 2016/679 is a European Union regulation that sets out rules for how personal data of EU individuals must be collected, stored, and processed. It also applies in the UK through the 'UK GDPR' following Brexit.
GDPR is designed to give individuals more control over their personal data and to make data processing more transparent and accountable.
Your Role and Ours
You are a Controller
When you use Maximos AI, you are a data controller. You decide what data to collect from your clients, why you collect it, and how it is used. This means you are responsible for ensuring you have a lawful basis for processing that data, and that you retain it only for as long as necessary.
We are a Processor
Maximos AI acts as a data processor. We store and manage the data you upload on your behalf, strictly following your instructions. We will never use your clients' data for our own purposes, sell it to third parties, or process it beyond what is needed to provide our service to you.
Your Rights Under GDPR
As a data subject, you have the following rights regarding your personal information held by Maximos AI:
- Right of Access — You can request a copy of the personal data we hold about you.
- Right to Rectification — You can ask us to correct inaccurate or incomplete data.
- Right to Erasure — You can request that we delete your personal data, subject to certain legal conditions.
- Right to Restriction — You can ask us to limit how we process your data in certain circumstances.
- Right to Portability — You can request your data in a structured, machine-readable format.
- Right to Object — You can object to processing based on legitimate interests or for direct marketing purposes.
How We Protect Your Data
- All data is transmitted using HTTPS encryption
- Access to personal data is restricted to authorised personnel only
- We conduct regular security reviews of our platform and infrastructure
- We maintain data processing agreements with all third-party sub-processors
- In the event of a data breach, we will notify affected users and relevant authorities within 72 hours
Data Retention
We retain your personal data only for as long as necessary to provide our services or comply with legal obligations. When you close your account, your data is deleted within 30 days. You can request earlier deletion at any time.
International Data Transfers
If data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
Cookies and Tracking
We use cookies to operate the platform and understand how it is being used. You can manage your cookie preferences at any time through your browser settings. Non-essential cookies are only activated with your consent.
Contact Our Data Team
If you wish to exercise any of your GDPR rights, or have questions about how we handle your data, please contact us:
Maximos AI — Data Privacy
Email: [email protected]
Website: maximosai.com
You also have the right to lodge a complaint with your local data protection authority if you believe your rights have not been respected.